AI SUPPORT EMPLOYEE

Your AI Support.
Always there.

Answers customers instantly, checks orders, handles refunds. Trained on your docs. Resolves 80% of tickets without human intervention.

TRY FREE NOW → SEE USE CASES
80%
Tickets resolved automatically
<1s
Response time
24/7
Always available
💬
Sofia, AI Support
Customer Support
Online
Resolved 47 tickets today. 3 escalated to your team. Average response time: 0.8 seconds. Customer satisfaction: 94%.
Order tracking Refunds FAQ Ticket routing
USE CASES

What Sofia handles for you.

Real support tasks resolved from minute one.

📦
Order & shipping status

Checks order status, tracks shipments, updates customers without anyone from your team touching the ticket.

💸
Refunds & returns

Processes refund requests according to your policy. Escalates edge cases to a human. Customers get answers fast.

📚
Knowledge base answers

Trained on your docs, FAQs, and SOPs. Answers product questions accurately. No hallucinations outside your data.

🔀
Smart escalation

Knows when to pass to a human. Routes complex tickets to the right person with full context already written up.

INTEGRATIONS

Plugs into what you use.

🛒Shopify
🎫Zendesk
💳Stripe
📧Gmail
🔵Slack
✈️Telegram
📋Notion
⚡Zapier
PRICING

Simple, honest pricing.

Start free. Scale when it's working.

Free Demo
$0
No credit card required
  • Full AI Support interface
  • Test with your own questions
  • 50 conversations
  • CRM / helpdesk integration
  • Custom knowledge base
START FREE →
Full Setup
Contact
Configured for your business
  • Trained on your product docs
  • Helpdesk & CRM integration
  • Custom escalation workflows
  • Unlimited conversations
  • Analytics dashboard
GET IN TOUCH →
TALK TO SOFIA NOW

Try it live.

Ask Sofia to draft a support reply, handle a complaint, or write your FAQ. No login. No credit card.

💬
Hi, I'm Sofia, your AI Support Agent. Tell me about your product or service and I'll help you draft replies, handle complaints, or write FAQ answers ready to publish.
FREE AI BOTTLENECK AUDIT

Get your Claude
Workflow Map. Free.

1 process. 1 map. You can act on it the same day.

  • ✓ The 3 workflows costing you the most time right now
  • ✓ Which AI setup handles each one
  • ✓ A 1-page Claude Workflow Map. Yours to keep.
  • ✓ No pitch. No commitment. No tech jargon.

If I can't find 5 hours a week to give back, I'll tell you to your face.

GET MY CLAUDE WORKFLOW MAP →